@Barney: This is a customer forum so other customers may be able to comment, but we can not give you a firm comment as regards to Dot functions and functionality.
I would strongly suggest contacting Amazon via the HELP button on every Amazon web page. The Amazon help technicians will be able to examine your account and your devices remotely and give you comment and assistance.
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Anodyne replies are dictated. Moderation leads to termination of the concept of Freedom Of Speech.