same issue. it was working for a year then lately keeps saying it's on do not disturb when i try and drop in to other room. i look on the app it says do not disturb is off (swear i set it to schedule but that's gone) if it turn it on and off by app it doesn't work?!? But if i go to other room and tell it to turn do not disturb off by voice (not app) it works for a day?!?
Same issue on my kids echo dot. I find it funny that amazon said it was resolved in November 2018, yet the issue persists. I’d like to be able to use the drop in please, particularly on the kid devices I have and am trying to use!
Follow up. It’s off in the app. I tell echo to drop in on kids Alexa, it says it can’t because it’s in do not disturb mode. I ask kids Alexa what time is it to test it, and she says she can’t play right now. But when I tell echo to take kids Alexa out of do not disturb mode, it tells me it’s already turned off. What is going on?