As a New Year gift, our son bought us 2 Alexa Dots which we love, but, we have a problem insofar as they cannot recognise our Fire TV Sticks (1st generation with Alexa bought from Amazon on 24 March 2018 and 17 November 2018) even though they are included in our list of devices on the App. We have today (9 January 2019) tried to update the software on the Sticks unsuccessfully, not being able to upgrade beyond Fire OS 22.214.171.124 (last installed Friday 23 November 2018) although we understand there are more recent versions. Is it that the devices are not going to be compatible or can we download software to help us achieve our goal?
You are correct that there is the later version software 126.96.36.199 but it doesn't seem to be available for my Fire TV Sticks. Having only just bought them within the past year I feel that they should be capable of upgrading and that my Echo Dots should be able to control them. Am I wrong?