So I have added both smart thinq skills to the alexa app, my LG tv is smarthinq ready and I have registered the tv and linked my LG account to my Alexa skills apps. I have setup on the LG TV the WebOS connection with Alexa and all seems perfect but when I try to give Alexa a command it does not recognise the device. I have named the device bedroom TV but when i ask for example "Alexa Turn off Bedroom TV" I get back "Sorry I didn't find a device named bedroom TV". Anyone know where this might have gone wrong
Currently, LG SmartThinQ - Complete supports LG Smart TV in the United Kingdom. The following device models are compatible with Amazon Alexa: 2018 LG ThinQ AI TV only : W8, G8, E8, C8, B8, B8S, SK95**, SK85**, SK81**, SK80**, UK75**, UK69**, UK67**, UK65**, UK64**, UK63**, LK62**, LK61**, LK59**
(Note : The account created from the www.lg.com/uk website does not link with the Set Up TV for Amazon Alexa app from the TV. Please create a LG Account from the Account Management app in the LG TV.)
To set up your LG TV for 'LG SmartThinQ - Complete' skill, 1. Launch the “Set Up TV for Amazon Alexa” app on the launcher bar on your LG TV by clicking Home button on your remote. (Make sure if you TV software is up-to-date by clicking Settings > General > About this TV) 2. Follow the instruction to sign in to LG account or Amazon account and select the name of your TV. 3. Go to Alexa App on your mobile phone to enable 'LG SmartThinQ - Complete' skill and link accounts. 4. Return to your TV to complete setup.
Yes it is a UK6950 so should be compatible let me give some of these ideas a try and I’ll let you know how I get on... if anyone else has experienced this or has further suggestions they would be much appreciated!