Same happing here, she seems to have dementia ! Just got through to tech after 20 minutes, they said it because I had purchased 2 echo dots as Christmas presents 😂😂😂😂😂 what rubbish. Now they say there is a tec fault !
My girl is doing the same thing. I always say....play Metallica....but now she 'cant find any songs by Metallica. But I say...play Damage, Inc. and sure enough, she says....playing Damage Inc by Metallica.....PLEASE FIX THIS BUG!!! THIS FEATURE IS WHY I LOVE HER!
Was happily listening to James Arthur, grandson came in and tried to change the song! Suddenly no more James arthur! WTF we’ve tried every possible resolution but nothing! Fuming to say the least! Get it sorted soon Amazon or I will be going over to Apple!
Issue with Alexa just started today … will play individual song upon request but will not play artist. For example … play Rolling stones … Alexa says cannot find songs by Rolling Stones. Play Brown Sugar by Stones works fine.