I got an Echo Spot as a Christmas gift and when I tried to set it up, it won't recognise my amazon account. Unfortunately, I can no longer contact the person that gave it to me! Help!
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If the "This item is a gift" option was not selected at checkout, the device will still be registered to the account of the purchaser.
I recommend resetting the Echo Spot.
To reset your device to its factory settings:
Please let me know if this resolves your issue.