ive tried the reset with paper clip, left it unplugged but still nothing can anyone offer more help?? Thanks
Hello heb32,
I'm sorry this is happening to you. From what I am reading, I am assuming you have an Echo (1st Generation)? Can you provide a little bit more information? Does the light ring turn on? Or what indicates that a reset was unsuccessful?
Did you plug the power adapter back in, after your tried a reset on your device? The light ring should turn orange and then blue.
Keep me posted, and welcome to the forum!
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ive tried the reset with paper clip, left it unplugged but still nothing can anyone offer more help?? Thanks
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Amazon StaffHello heb32,
I'm sorry this is happening to you. From what I am reading, I am assuming you have an Echo (1st Generation)? Can you provide a little bit more information? Does the light ring turn on? Or what indicates that a reset was unsuccessful?
Did you plug the power adapter back in, after your tried a reset on your device? The light ring should turn orange and then blue.
Keep me posted, and welcome to the forum!