I have two Echo Dots, and Echo 1st Gen and an Echo Plus in the house.
They have started randomly blaring music out at odd hours which is very distressing when you're sleeping.
Anyone heard of this happening, is it a known problem that I can diagnose and fix?
All help gratefully received,
Hi Richard-Morgan --
Welcome to the Amazon Digital and Device Forum!
I'm sorry about your Alexa Devices randomly playing music in the middle of the night. We take any concerns about unexpected behavior seriously. We want to make sure you're having a great experience with Alexa and we're here to help.
I have a few questions to help us look into this issue -
Please check that you have no alarms/routines scheduled - please also check your Voice Recording history, it could be someone else in the house trying to listen to music and triggering a group. To do this in the Alexa app, go to Settings > Alexa Account > Alexa Privacy or visit https://www.amazon.com/alexaprivacy.
Can you let us know how many times this has happened and how often as well?