My girlfriend and I have 8 echo dots between us. She has shared her household with me so I can access Prime benefits, and I have shared my amazon music family edition with her.
Since she shared her household, one of my existing Dots can inly control devices in her house. I added a new one this morning and that also the same.
If I remove her from my household all of my dots can control all of my devices.
I removed her and reset the two dots and set them up again...all fine until I added her back to my household, then the same 2 dots can only control devices in her house again.
We've been through the eFamilyCloud apps and we are both sharing all of our devices, but still these 2 dots can only control her devices.
I'm tearing my hair out here.
I want her to still be able to use the family music and she still wants me to share her prime account, but it seems that it's one or the other, not both.
Is there anything I can do?
Ah! Apparently, new Dots come defaulted to the other house for some reason. Switched accounts verbally fixed the issue!