I recently installed a linksys velop system in my house. The velop system should work with alexa. But now all my devices (8) show to be offline most of the time. Yesterday they were online for a flash. But after half hour all were offline again. Reset does not help. What do I have to do to get the system back working.
I suggest seeking support from Linksys as it is their system you are having difficulty with.
I would try to set the wi-fi SSID and pass exactly as it had been on your previous system. Then All your connected devices should just reconnect to the wi-fi without having to change each devices wi-fi settings in the Alexa app or on the connected device configurator.
Also, you would need to describe what is actually happening with the devices when they fail to connect?
What have you tried?
What errors if any you receive?
What characteristics of your Mesh wi-fi you have setup?