I have a new Echo spot and when I try to link it into my wi fi , which it lists, it says there are ‘authentication issues’. I am using the correct password, have tried putting the home hub on and off and trying again, and moving it nearer to the home hub. None of these things work. Any suggestions please?
@Kath: You use the words "home hub". If your router/hub is from Virgin or BT then there are reports of their being difficulties in setting them up. There my be step by step guides on the Amazon HELP page if searching "connecting to a BT Smart Hub" - or on either BT or Virgin web help sites "Connecting an Amazon device to your Hub."
Also (perhaps easier) you may be a new Amazon customer - you may want to check in your email (and your email spam/trash folder) for a One Time Security Code sent from Amazon. the mail and code explains how to use it. This probably does not apply to you but it may do. If you find a mail there you MAY want to double check with Amazon using their free telephone call help service to double check it was sent by them and not some scam thing.
(Just to say, rmember hub passcodes are always case specific - if it says "A" then you must type "A" and not "a". Also check to see if the code says "0" (zero) or if it says "O" (o for orange). I frequently get confused between "I" (i for iguana" and "1" (one) - looks the same to these old eyes at first glance :)
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I wonder why someone would follow their own alternative forum profile.