My alexa has suddenly stopped responding to me! I can only play my music through Bluetooth off of my phone! It won’t recognise anything I ask her to do! All I get is “sorry I don’t understand” 🙈 nothing has changed in my settings and I have unplugged it waited and restarted it, deregistered and registered again and still nothing! And disconnected and reconnected the WiFi! I have also rang amazon and asked if they could help which they couldn’t they just told me to buy another one but I don’t really want to pay that price! I’ve only had it a year! I didn’t know whether anyone had any more tips or suggestions!