I introduced an Echo Studio into my house last week. I already have 2 other Echo devices in the house and before then they had the Start and End of Request sounds disabled. Once the Studio was setup, all of them suddenly started playing both of these sounds. Checking on the app, my older devices showed they did not have it enabled. The Studio did, and I used the app to set it to disable both of these sounds. This has only resulted in the Start of Request sound being disabled, but the End of Request sound still plays on all devices.
I introduced an Echo Studio into my house last week. I already have 2 other Echo devices in the house and before then they had the Start and End of Request sounds disabled. Once the Studio was setup, all of them suddenly started playing both of these sounds. Checking on the app, my older devices showed they did not have it enabled. The Studio did, and I used the app to set it to disable both of these sounds. This has only resulted in the Start of Request sound being disabled, but the End of Request sound still plays on all devices.
Does anyone have any idea how to make it stop?!
Hello Johnny A, Welcome back!
I'm sorry about the trouble you have with Request Sounds on your Alexa devices.
Restart all your devices first to see if it resolves the problem. To restart your device, unplug the power adapter from the back of the device or from the wall outlet. Then, plug the power adapter back in.
Check for software updates. You can say, "Check for software updates", to ask Alexa to download and install the latest software updates available.
Thank you for the reply. I have restarted every single Alexa enabled device in my house today, at the same time, and this has made no difference. The end of action noise still sounds after powering on on or off a device or changing a light brightness.
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I introduced an Echo Studio into my house last week. I already have 2 other Echo devices in the house and before then they had the Start and End of Request sounds disabled. Once the Studio was setup, all of them suddenly started playing both of these sounds. Checking on the app, my older devices showed they did not have it enabled. The Studio did, and I used the app to set it to disable both of these sounds. This has only resulted in the Start of Request sound being disabled, but the End of Request sound still plays on all devices.
Does anyone have any idea how to make it stop?!
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Amazon StaffHello Johnny A, Welcome back!
I'm sorry about the trouble you have with Request Sounds on your Alexa devices.
Restart all your devices first to see if it resolves the problem. To restart your device, unplug the power adapter from the back of the device or from the wall outlet. Then, plug the power adapter back in.
Check for software updates. You can say, "Check for software updates", to ask Alexa to download and install the latest software updates available.
Also, ensure your Alexa app
is up to date.
Let us know if this helps!
Thank you for the reply. I have restarted every single Alexa enabled device in my house today, at the same time, and this has made no difference. The end of action noise still sounds after powering on on or off a device or changing a light brightness.