I have a Routine set up that has worked perfectly for the past six months.
I say "alexa, good morning" then alexa says "morning mike" (my own custom phrase) then proceed to give my briefing, my calendar, turn on tv, turn on kettle.
Today it does nothing after saying "morning mike", no matter where in the routine I set this task. Anything before it works, after it not.
On checking the history it seems that "Simon says morning mike" and so the routine ends.
Who is simon? Why is he now responding to my Routine and mucking things up?
If I change the task to use a preset phrase everything is fine.
On a side note, if Alexa recognises my voice, why can't she say "morning mike" herself?
Hi Stclaim, I'm sorry that you have this problem. Make sure that you leave Feedback in your Alexa App history that she did not do what you asked for. Also, make sure your Alexa App is up to date on the latest software and your devices. Just to clarify, did you try to delete this routine and re- create it?
I wish Amazon would admit and announce when issues are 'fixed'
Surely this forum is the place to do it.
Hey there @StClaim: Think this is an echo of another current thread. My simple question is "what degree of information is reasonable?" Do we, as customers, need to know every single jot and tittle of software, firmware, apps and stuff that is corrected possibly hourly - by Amazon? our phone people? or fridge people? our washing machine people? our TV people? I'm not being silly or rude (I hope) - I'm just not sure that anyone one of us could track the huge plethora of information that we would all be crushed by if all of the manufacturers that now produce equipment with OS builds had to or chose to tell us what was going on second by second.
For goodness sake, i can barely keep up with the product recalls plastered up in the doorways of supermarkets telling us "product XXX has bits of metal in it - return it"!
Assuming you have a computer, have you ever taken the year or so needed to go through then bundled information on what Microsoft / Android / Apple have included, are including, will include, will monitor, will update and will manage remotely? Again, I'm not being rude - I'm just highlighting that there is a very scary saying: "Be careful of what you wish for." Were the various compliance and licence notices vigorously managed and not just lift to a "click here to pretend you read and understood it" many of us could still be using a wood stove boiling turnips :( Very best wishes, CW.
@CW - on the other hand. Notifying when major glitches are improvements are released is valuable info.
we can now use skills in a routine - discovered by luck
the farce of the Echo Buds not working was “fixed” by an update. No announcement. Would that have been valuable. Yes if you’d bought some and were ao teed off with them you would return them. If you were thinking of buying them and looked at the threads you wouldn’t have wasted your money.
the Studio arriving with its default settings set to the worst possible sound quality. A announced fix with the same effect as above. Return or buy?
the farce of HD/UHD music rollout now apparently “fixed” with an update. Cancel or buy?
announcements about what is fixed is easily added to the list of software updates e.g. fixes various thing. Fixes connection difficulties experienced by some. Skills can now be used in a routine. Whispermode is now operative. Et al.
Auto still hasn’t rolled out because of the severe problems experienced with it, the US forum is a mine of info.