When I enter the PIN wrong 5 times I get a message that says:
If you cannot remember the password for your profile you can reset it via the lock screen.
The only option is to click OK
If I then lock the screen I can either scroll up from the bottom to unlock which takes me straight back to the child mode. Or scroll from the top and try to change profiles which then forces me to enter the PIN again and after 5 attempts locks me out for an hour to try again. There is no option to enter my Amazon password as only numbers are offered for the pin. Please advise.