I fully charged my Kindle this morning and when I was reading it later the screen went blank. I held in the button for 40 seconds and the word Amazon came on the screen. Then "Fire" and it looked like it was restarting as the colours were changing from yellow to orange but the word Fire just froze and that's that. I have plugged it into my pc and I've held in the button for 40 seconds a few times but nothing. Any ideas? I've had it just over 3 years.
I have a similar problem. Although fully charged device will not turn on despite trying all the advised reset suggestions - just a black screen. All I can think is that the battery is dead, though it's only just over 2 years old.
I had a similar problem and tried all the usual fixes... nothing worked... contacted Amazon Kindle help line and they had to eventually take me back to Factory mode...wasn't happy as I lost all my years of game play...ah well at least it works now but I have lost the will to start the same games again...good luck