My son plays on his fire tablet in the kids section and it forever says “ oops something went wrong” so very annoying
earlier you mentioned answering someone else problem is resolved ... doesn’t seem true
it’s really upsetting my son
I’m about to buy him the amazon fire 8 kids tablet this time ... am I going to have the same problem and stroppy 6 year old?
i find this tablet very frustrating!
Hey Haygee, I am sorry to hear you are having trouble with the Fire tablet. I recommend restarting the device by holding the power button down for 40 seconds. If this is a known issue that has been resolved you will want to make sure you are running the most recent software version. I am happy to troubleshoot further but will need some additional information. When is this error popping up? What are you doing when the error pops up, and does the error stop you from performing the action?
Thanks, and welcome to the Amazon forums!
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Hello Forum people, My name is Zach and I am a Moderator for Amazon. I enjoy Film Making, Graphic Design and Web Design in my free time (Different than Kindle Freetime of course). I am also an avid adventurer, looking forward to my next outing!
We are also having this issue. It appears frequently, sometimes every 15-20 minutes. We have followed troubleshooting as advised else where online. We have also completely reset the tablet and this still has not fixed the issue. We are also finding the battery lasts a few hours. We can charge the tablet to 100% and once it is unplugged the tablet will die without use. What can we do? As the tablet is only a year old.
Ditto this issue, I can log in to adult profile fine, check the kid profile all seems fine. I even deleted the kid profile and added it from scratch, but get the same issue. I am not a freetime subscriber, and it appears to try to get into freetime, then displays Oops, something went wrong. I might also mention none of my apps from the adult profile show up to be shared under the add contant options in the kid profile setup. Appears to be some issue in the profile setup, loaded apps, etc.