But I just thought maybe some other owners might have experienced the same issue. It's a fairly straightforward install for the app but clearly not in this case.
Clearly I was expecting too much!
@Rasher - there is a constant "war" between hardware platforms and software solutions. If a Platform and it's operating system is a little bit out of synch with associated software/app products then they will fail to work (obviously). The finger pointing begins - who is responsible to keep hardware and software compatible.
The obvious answer is - the software provider. This is especially true when these providers get advance notice of upgrades and impacts.
With millions of hardware platforms and many millions of hardware platform generations to support Amazon have to do what they can, at a cost they can support.
The exact same comment is true for the software/app providers. It is also 100% true for any and every alternative platform available and it remains the customers duty to work out which product and service meets their needs.
I would RESPECTFULLY suggest that there is a very recent roll out of upgraded O/S and that a few hours/days/weeks whilst one company catches up with another is not too much to ask?
"Clearly I was expecting too much!" - I have to, again, respectfully suggest that when you are buying the very cheapest Amazon Tablet offering the very highest bang for buck across the global market then yes, perhaps you may be expecting too much if you truly expect perfection 24/7/365.
You may wish to consider pricing the cost of alternative hardware software, app and through life maintenance and support costs to see what you may need to purchase from alternative suppliers to provide you with an equal or "what you expect" service. I think it may not be £99.
IPlayer is fine on my profile. Not on the child's profile.
On the previous device it worked on both.
My child is 3 years old. He uses the fire 7 for a few educational apps and iPlayer. He doesn't need it for much else.
If it was an obscure app I'd understand but its BBC iPlayer.
You clearly have me marked down for some sort of ***** or luddite but in my humble opinion having a functioning iPlayer on the default and one child profile isn't too much to ask. Am I being unreasonable?
@Rasher: Thank you, but I have no opinion about your love of asterix (is that how you spell them?) or early 17th century disenfranchised mill workers.
I do note that over the past six weeks or so the apps for BBC, C4, ITV Hub and (another one I watch whose name I have forgotten) have all been updated and have been in various stages of update (some is "download available", some in "downloaded, installation required" and some in "available, manual update required" across a large number of Amazon and non-amazon platforms.)
Indeed, the most successful "seamless" update has been on a very modestly priced smart LG TV that did everything required without telling anyone :)
I apologize, I seem to have offended you in some way. It was not my intent. I HOPED to encourage you to either percivier during a short hiatus or to investigate platform/product update/notice(s) to alert you to changes that may or may not have happened that may affect your platform, OS, firmware, hardware and all the other "???ware" things that abound.
I have no desire or intent to cause you any offence, as I am sure you also did not mean to be disrespectful in any way. I hope that you find a solution to your problem(s) swiftly, effectively and with good will from all parties. Wa-Alaikum-Salaam :) CW.
Rollback Post to RevisionRollBack
I wonder why someone would follow their own alternative forum profile.
You need to log into your BBC account now to use their apps. Maybe that login does not follow onto the child profile. Maybe your previous experience with the app was with a earlier version where log on was not compulsory.
the BBC site will be the best place and if you can’t find a solution there then they are very good at answering queries.