I'm sorry you're unable to access your Netflix downloads. First, let's check for any updates to the Netflix app. On your tablet, go to the Appstore then select the three horizontal lines in the top left corner and select App Updates. Install any available updates for Netflix, then restart your tablet by pressing and holding the Power button for a 40 seconds. If you see the same behavior, try changing the screen orientation. Swipe down from the top of the screen, and look for Auto-Rotate, Portrait or Landscape (It will show the current setting). Tap this and try the different options, checking if you can access your Netflix downloads between each setting.