Hi. I have a fairly old but good condition Kindle Fire HD tablet which will not hold it's charge. I can use it as long as it is plugged in to it's charger but as soon as I remove the charger, the screen goes blank and I cannot re-use until I put the charger back in. Thanks for any advice/help. Andy
We're sorry you're having this issue with your Fire HD tablet. We'd like to help, we need just a few more details to offer the best next steps.
When your tablet is plugged in, what does the battery indicator at the top of the screen look like - fully charged, empty, somewhere in the middle? Have you tried using a different charging cable and outlet? If not, please try that next.
Thanks for your quick reply. Yes I have tried different charging cables and outlets both at work and home with no change. It works perfectly when plugged in and battery says fully charged but immediately goes blank as soon as I unplug. I have quite a few different devices but this is the only one I have trouble with!!