I have just purchased a new 4K Fire stick, went through the usual startup procedure. Chose a few apps to start with, bbc etc. However when I go back to the home page there are no apps displayed. Network connection is very good, I even tried resetting to factory defaults but still the same. When I click on an app to download I get an error message saying 'an authentication error has occurred'
When I go across to Apps it is just a blank screen. Any ideas much appreciated. Had no problems with my previous one.