I have just bought a fire tv stick with Alexa voice remote. I was able to set it up ok but can not get any of the apps I want to use.
I am able to view any videos from the prime video app and this has clearly linked to my amazon.co.uk account as I can view any videos I have purchased.
However, in the Apps from the homescreen there is no sign of Netflix, bbciplayer, ITV hub or any similar apps. When I search for these from the homescreen or use the voice search they appear but, but the basket symbol, it says 'unavailable'
I am physically in the UK, not using any form of VPN and my Amazon account has a valid UK billing address/Visa card registered in my 1 click settings.
Since you have confirmed that all of the normal "fail" criteria have been checked off then you would be wise to contact Amazon using the HELP link on everyone of their web pages. They will be able to look at your devices, accounts, set-ups and give you the appropriate live solution.
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