For some reason or other every couple of days now I've had to reset my Firestick to factory settings just to get it to work, meaning I lose all my data !
I contacted Amazon via chat and they told me that my device has become deregistered, I know I didn't do this but I can't register it as I cannot access the firestick at all without restoring it to factory settings which is not only time consuming but frankly annoying.
I'm tempted to send it back under its guarantee as the thing has been so unstable its ridiculous.
I can't access settings on the device and I don't know what the serial number for it is either. I've tried logging into amazon via the computer but its just not listed as one of my devices.