I've ordered a book to read on my kindle. The order was taken. The book appears in my collection. BUT ... it won't open because it's not compatible with my paperwhite kindle or my kindle app on my PC.
I need to read the book.
Is there a way?
I have a funny feeling I can get it on my computer but I don't know how.
It's not a wifi issue - it's compatibility.
Some books just are not compatible for various reasons, if this is the case the best you can do is to return it for a refund. If you care to post a title someone will be able to have a look.
If you want to return it instructions below.
Return Kindle Books Go into "content and devices" which is in your account. Find the book Tick the left hand box and then the select box and then the options pop up. Select the RETURN option. DO NOT select any other option. The book will go away and you will get a refund. This will work for 14 days from ordering the book.
I have this same problem too with a book I've read before on the Kindle. I deleted it an d rebought it in case it was the book problem but it's still coming up with an error message about not being supported.
I am using a Kindle Voyage, I have just manually updated the software today and the problem is still there. The title is 'Sabriel' by Garth Nix.