I left my Kindle Paper white on charge last night using them correct Kindle charger there is now a battery symbol with a exclamation mark displayed on their site screen, then kindle is frozen. I have deppresed there power button for 7/4) seconds but still frozen . What can I do?
Press & HOLD the power button for 30 seconds. Press. Hold. Count to 30.
If your Paperwhite has been left in a drawer or uncharged for many weeks then the battery may have died. Throw the device away and download a FREE kindle app for your phone, pc, laptop or tablet and read your books on that.
Or buy a very cheap Fire Tablet and read your books on that.
If your Paperwhite is less than 1 year old use the HELP button on any Amazon web page and talk to tech support.
Bottom line - use the device or keep it charged. Leaving it "dead" for many days/weeks/months will kill the battery :(
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