I received my new kindle before just 3 hours, I noticed dead black pixel!, I dont know if this problem usually happened or not, for me it is very annoying during reading arabic articles
Obviously devices should work perfectly. Obviously some devices will fail sometimes :(
Amazon operate a strong and quick replacement policy for kindles and fires that arrive with any faults. Use the Amazon HELP link to contact Amazon and receive, for free, cure help and - if needed - a replacement label and a next day replacement device.
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