I purchased a Kindle Paperwhite from Amazon recently which I understood to be delivered to me as registered. However this Paperwhite does not appear on my devices when logged into my Amazon Account under 'Manage Your Content and Devices'. I am therefore only able to purchase downloads from the Kindle Paperwhite Store and not from Amazon via my Mac as the book etc does not download. Can anyone advise how to fix this please so that I can order through Amazon from my Macbook Pro?
If it arrived unregistered, you would have needed to log in to your Amazon account on the device as part of the initial set-up, did you have to do that?
There isn't a separate 'Kindle Paperwhite Store' - there's just the Kindle store. It's the same store no matter which device you order on. So if you buy a book on the Kindle it definitely would show up in your orders on Amazon.co.uk if both are logged into the same account.
Hi, You were right - I purchased it using a different account - and had forgotten! I have deregistered and registered to my amazon account, my books have now downloaded and the Kindle Paperwhite appears as my one of my devices on my Amazon Account. Thanks so much - problem solved!