I am unable to connect my Kindle to WiFi. I go to settings and view but it will go no further. I have never had this problem before. I am an OAP and not teckie at all ! Any help would be appreciated in layman’s terms! Thanks
This means you need to download the 4,1,4 software to a computer, connect your kindle to that computer using the normal USB cable, copy the 4.1.4 software from your computer to your kindle and then go to the normal settings page and click "update."
It sounds hard, it is a fairly straightforward step by step process but you just need to gentle, slow and sure.
This is a quick link to the Amazon help page that gives you your 4.1.4 software download - click on it on your computer and it will download.
use the Windows icon bottom left of the screen to find DOWNLOADs
Connect your kindle to your pc using the USB cable you normally charge it with
drag and drop the downloaded 4.1.4 to your kindle.
(takes a moment or two)
eject the kindle from the pc (bottom right icon on your action bar)
home / settings / update.
Takes a minute or two.
Any problems then try and get the 4.1.4 downloaded to your pc and then use the HELP link on most amazon web pages and get direct FREE telephone support from Amazon - I do not recommend CHAT option - they seem to follow a help script blindly and have been fairly useless when I have used them - the free Phone people seem a lot more helpful :)