I have two ech dote and two smart plugs. One dot is configured as upstairs light and downstairs lights and works ok , other dot is showing the second plug in the Alexa app but Alexa on the second dot says she does not recognise upstairs or downstairs,.we have contacted amazon who didn’t have much of a clue and sent us a new echo dot. (All are 3rd generation) The same thing has happened. We are running on the correct frequency for the Amazon plug.
can someone advise what we can try next . All plugs are working just not with both dots. Thanks Yorkshire Tyke