If your RAW photo file is not being recognized as a photo, you should try converting it into a DNG (Adobe Digital Negative). Amazon Drive recognizes Adobe Digital Negative (DNG) files as photos, so this may resolve your issue.
Please note that at the moment, RAW photo files from the following camera models are recognized by Amazon Drive and Prime Photos as a photo file (file preview is not possible at this time).
You can store the following photo format types with Amazon Drive and Prime Photos but we do not currently support previews for ARW (Sony), CRW (Canon RAW CIFF image), or ORF (Olympus) files. To view this type of photo, you can download them from your account and view the local version.
Regarding CR2 Files, please note that Amazon Drive recognizes these files as photos, but some of the information associated the file (like the time and date the photo was taken) may not be recognized.
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Hello Forum people, My name is Zach and I am a Moderator for Amazon. I enjoy Film Making, Graphic Design and Web Design in my free time (Different than Kindle Freetime of course). I am also an avid adventurer, looking forward to my next outing!