1 - come back and amend you forum name so that is not your email address.
2 - please say what you are doing, what is not happening and/or what error reports you are seeing. It's hard for other customers to guess what you are seeing.
Generally the advice will be to check that the Stick is registered to your normal Amazon account. Many posters say "of course it is" then come back a bit later and say that yes they/someone had by mistake created an "almost" identical new amazon account.