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I have just purchased an updated Echo to replace my previous 1st gen one. How do I ensure that my single device Music Plan is directed to this device?
My Echo Spot and another Echo will remain in my network but, obviously, I am expecting only the basic service provided through Amazon Prime for them.
Quote from Mike7 >> I have just purchased an updated Echo to replace my previous 1st gen one. How do I ensure that my single device Music Plan is directed to this device? My Echo Spot and another Echo will remain in my network but, obviously, I am expecting only the basic service provided through Amazon Prime for them.
Hello Mike,
Welcome to our forum! To move a single device subscription to another device, you'll need to contact customer service.
I hope this helps!
Contact Customer Service
I have just purchased an updated Echo to replace my previous 1st gen one. How do I ensure that my single device Music Plan is directed to this device?
My Echo Spot and another Echo will remain in my network but, obviously, I am expecting only the basic service provided through Amazon Prime for them.
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Amazon StaffHello Mike,
Welcome to our forum! To move a single device subscription to another device, you'll need to contact customer service.
I hope this helps!
Contact Customer Service