This site works best with JavaScript enabled. Please enable JavaScript to get the best experience from this site.
I have just purchased an updated Echo to replace my previous 1st gen one. How do I ensure that my single device Music Plan is directed to this device?
My Echo Spot and another Echo will remain in my network but, obviously, I am expecting only the basic service provided through Amazon Prime for them.
Quote from Mike7 >> I have just purchased an updated Echo to replace my previous 1st gen one. How do I ensure that my single device Music Plan is directed to this device? My Echo Spot and another Echo will remain in my network but, obviously, I am expecting only the basic service provided through Amazon Prime for them.
Hello Mike,
Welcome to our forum! To move a single device subscription to another device, you'll need to contact customer service.
I hope this helps!
I have just purchased an updated Echo to replace my previous 1st gen one. How do I ensure that my single device Music Plan is directed to this device?
My Echo Spot and another Echo will remain in my network but, obviously, I am expecting only the basic service provided through Amazon Prime for them.
-
View User Profile
-
View Posts
Amazon StaffHello Mike,
Welcome to our forum! To move a single device subscription to another device, you'll need to contact customer service.
I hope this helps!