...when I signed up for a 90 day Amazon Music trial. As suspected, I hardly used it due to having a sizeable digital music library of my own. Now, having cancelled I can no longer access the music folder on my device nor some files that were purchased through Amazon previously. Now I have to take my SD card out of my phone to re load files and hope Amazon no longer has control over them. If there is any way that forum users know of where I can lodge a complaint please advise.
Contact Amazon using their HELP link on every Amazon web page.
You may wish to try resetting your (unknown device) and/or removing/deleting your Amazon Music app, resetting your (unknown device) and then - if needed - download the Amazon music app again.
Sorry, I have no idea what your complaint is, but certainly I have found in the past when downloading and evaluating software/apps that if I then choose not not use them I need to "flush" my device of all of the other bits of the software that came down the line.
On PC's one used to be able to "uninstall" resonably well - kinda. Certainly on tablets I have always found "uninstalling" to be fairly pathetic, simply because the app/software is badly written and not designed to be customer friendly. This applies to Amazon, Apple, generic android and Blackberry platforms. (Actually, much as I love Blackberry I think they are the most guilty of "well, we've got you to install it, we are never going to let you go now!!!! Mwahahahahah!)
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