Sorry, originally posted as a reply to a query about tennis on Prime, but reposting as a new thread as it's specific to the Eurosport channel on Prime, rather than Prime's own tennis coverage.
Prime Video generally works fine, but the Eurosport channel just buffers endlessly and gives me an "insufficient bandwidth" error. It used to work OK with a Fire TV stick, but doesn't on my new Samsung smart TV (Samsung UE55NU7405). Other Prime channels, and other providers (Netflix etc.) are all fine, so I don't believe it's anything to do with my bandwidth.
Sorry, originally posted as a reply to a query about tennis on Prime, but reposting as a new thread as it's specific to the Eurosport channel on Prime, rather than Prime's own tennis coverage.
Prime Video generally works fine, but the Eurosport channel just buffers endlessly and gives me an "insufficient bandwidth" error. It used to work OK with a Fire TV stick, but doesn't on my new Samsung smart TV (Samsung UE55NU7405). Other Prime channels, and other providers (Netflix etc.) are all fine, so I don't believe it's anything to do with my bandwidth.
Hi HelenL --
Welcome to the Amazon Digital and Device Forum!
We are aware of this issue, they are asking anyone experiencing this issue to please Contact Us so our Customer Service Team can add you to the ticket.
Sorry, originally posted as a reply to a query about tennis on Prime, but reposting as a new thread as it's specific to the Eurosport channel on Prime, rather than Prime's own tennis coverage.
Prime Video generally works fine, but the Eurosport channel just buffers endlessly and gives me an "insufficient bandwidth" error. It used to work OK with a Fire TV stick, but doesn't on my new Samsung smart TV (Samsung UE55NU7405). Other Prime channels, and other providers (Netflix etc.) are all fine, so I don't believe it's anything to do with my bandwidth.
Hi HelenL --
I wanted to update you that this issue has been resolved. If you are still experiencing issues, let us know. Thanks so much!
Rollback Post to RevisionRollBack
To post a comment, please login or register a new account.
Sorry, originally posted as a reply to a query about tennis on Prime, but reposting as a new thread as it's specific to the Eurosport channel on Prime, rather than Prime's own tennis coverage.
Prime Video generally works fine, but the Eurosport channel just buffers endlessly and gives me an "insufficient bandwidth" error. It used to work OK with a Fire TV stick, but doesn't on my new Samsung smart TV (Samsung UE55NU7405). Other Prime channels, and other providers (Netflix etc.) are all fine, so I don't believe it's anything to do with my bandwidth.
Hi HelenL,
There are no "Channels" on Prime..it is a video streaming service.
So, what "Eurosport" Channel do you mean ..is one of these apps in this link? https://www.amazon.co.uk/s?k=Eurosport+channel&rh=n%3A5862531031&ref=nb_sb_noss
If not please show us what you mean with a screenshot?
peterhowe7720, a Prime membership does have the added option of Channel subscriptions, one of which Eurosport
What are Prime Video Channel Subscriptions?j
ETA: UK Prime Video Channels
-
View User Profile
-
View Posts
Amazon StaffHi HelenL --
Welcome to the Amazon Digital and Device Forum!
We are aware of this issue, they are asking anyone experiencing this issue to please Contact Us so our Customer Service Team can add you to the ticket.
Thank you so much!
Load the eurosport app on the tv.
-
View User Profile
-
View Posts
Amazon StaffHi HelenL --
I wanted to update you that this issue has been resolved. If you are still experiencing issues, let us know. Thanks so much!