For some types of content, including Customer Reviews, and Customer Answers, you can report possible breaches of these Guidelines by clicking the Report abuse link near the content and entering the reason you believe it violates these Guidelines. If no Report abuse link is available, you may e-mail firstname.lastname@example.org, specifying the location of the content and the reason you believe it violates these Guidelines. If you receive an offer for compensation of any kind (including free or discounted products, refunds, or reimbursements) in exchange for creating, modifying, or posting content in violation of these Guidelines, please forward the offer, including contact information and Amazon listing, to email@example.com.
Unfortunately, no where on this forum (this is the only Amazon help forum) is the correct place to get help from Amazon. This is a forum set up by Amazon for customers to help other customers with Amazon devices and the digital content for them. No one, other than a few forum moderators, who works for Amazon reads this forum. And no one, even the moderators can access your account. To get Amazon's opinion, you need to go through Customer Service as they will not answer you here.