We are excited to announce a new feature added to the Forums!
Now you are able to identify your Amazon device by utilizing the drop down menu located at the top of the main menu of the forum, titled “Identify your Device”.
You will be able to look through the different Amazon devices and the feature of that device. There is also a link after every device listed called “Forum Assistance” that will take you straight to that particular device’s forum where you can post or search for an answer to any question about your device.
Thank you to everyone that provided feedback to help improve our community!
b extremely interested if someone somewhere could let me into the secret society that allows someone to get in touch with amazon. It may e a good way of buying at reasonable prices, but I am finding it absolutely impossible to contact amazon just to ask simple advice about anything, no telephone contact, no chat line contact, no email contact. How does one contact this mysterious organisations, doe one have to be a mason or some other secret society.????
Click "Help" at the top or bottom of an Amazon page. Select "Need more help?" and then "Contact Us". If your issue isn't listed specifically, select "Prime and More" and then in Section 2 select, if appropriate, "Other non-order questions" and "Something Else". You then have the choice of Email, Phone or Chat.
Avoid the email option if you can as replies are often simple or a request for you to use the phone or chat options instead.